Melvora Privacy Policy
Melvora (“we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website (the “Service”).
1. Information We Collect
We collect several types of information for various purposes to improve your experience with our Service.
- Information you provide: When you create an account, place an order, subscribe to our newsletter, or contact us, you may provide us with certain personal information, such as your name, email address, billing address, shipping address, phone number, and payment information.
- Information collected automatically: We may automatically collect certain information about your device and browsing activity when you use the Service. This information may include your IP address, browser type, operating system, referral URLs, pages visited, and search terms.
- Cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on the Service. Cookies are small data files stored on your device that record certain information. We may use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them.
2. Use of Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests.
- To send you promotional materials and information about our products and services.
- To personalize your experience on the Service.
- To improve the Service and our offerings.
- To analyze trends and usage patterns.
- To prevent fraud and maintain the security of the Service.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate the Service and fulfill your orders. These service providers are obligated to keep your information confidential and use it only for the purposes we have specified.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
4. Your Choices
You have several choices regarding your information:
- You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any such email.
- You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee the absolute security of your information.
6. Children’s Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@melvora.com.
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
This Privacy Policy is effective as of March 22, 2024.