Melvora Returns Policy
Thank you for your purchase from Melvora!
We hope that you will love your order! However, if you change your mind
within the timeframes below, you can return your items for a full refund within 30 days of the purchase date.
Returns Process
- To initiate a return, please contact us at support@melvora.com within 30 days of receiving your order.
- In your email, please specify the items you wish to return and the reason for your return.
- We will then provide you with a return shipping label and instructions on how to return your items.
- Once we receive your returned items, we will inspect them to ensure they are in unused and original condition.
- If your return is approved, we will issue a full refund to your original payment method within 10 business days.
Please note:
- You are responsible for the cost of return shipping.
- Items must be returned in unused and original condition with all tags attached.
- We cannot accept returns for items that have been worn, damaged, or altered.
- We are not responsible for lost or stolen return packages.
We hope this returns policy is helpful! If you have any questions, please do not hesitate to contact us.
Contact Us
support@melvora.com
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX